MBA CLUB: DISINVESTMENT! YOU MEAN, YOU GONNA’ SLAUGHTER THE GOLDEN GOOSE?

Monday, January 18, 2010

DISINVESTMENT! YOU MEAN, YOU GONNA’ SLAUGHTER THE GOLDEN GOOSE?

Will you sell your business when you need money? Or you will run your business efficiently and generate profits? I would go for the second option. But our government thinks otherwise, sell taxpayers assets to raise funds for social sector projects.

The Private Sector, has been given so much of freedom today in every aspect, the scenario was totally different before 1991, as a result of which the private sector companies could achieve tremendous amount of growth in these years. It’s probably good for India, in spite of having its own disadvantages like bringing in economic inequality, on the other side an open economy model has helped in generating good amount of Jobs in the urban areas, and India has become a hot destination for overseas companies for investments. Some infrastructural developments are taking place due to Foreign Direct Investments flowing into the country. We are being able to get access to modern technologies through FDIs, no doubt, but, all would be well and good if the government restricts its liberalization policies to the private sector only and not extend them and implement in public sector.

My argument is, do we need to hand over public sector companies to private hands or do we really need to divest?

Have you heard the story of a villager and his golden goose*? Of course you must have. A PSU is like a golden goose if run efficiently and profitably, it can provide sustained revenue to the government, in other words public, which can be used for infrastructural and other social sector projects. Instead, government over the years have been privatizing the PSUs slowly or divesting the stake to foreign or domestic corporate investors.

For the year 2009-10, Rs 30000 crores could be made available to the government through divesting the stake in PSUs and the same would be used to meet the fiscal deficit. One of the arguments kept by some section is that disinvestment would help PSUs realize their true potential and a change in management in this way would boost their m-cap. Of course yes, as soon as the government announced the disinvestment plan, the stocks of public sector companies shot up 20%, other wise who will buy stocks of public sector companies?

The point is, we Indians resist change, a revolutionary change to totally transform the way things are done, we want the system to go as it is, because a massive change would cause pain, an enormous amount of pain which we do not want to undergo, but there is no gain with out pain. But we just want things to go as they do usually. That’s the reason why we do not see rapid growth in our country, our court cases take years to deliver justice, projects initiated by governments move slowly and when they get over a total generation passes away, we couldn’t find a solution for Kashmir till now, complacency and tolerance have become the way of life for us. The only dramatic change that occurred in India was the 1991, so called economic reforms, that too was forced by external forces (European Union, World bank, IMF ... those elite Western institutions). So is the attitude of our politicians, our policy makers have come to the conclusion that these PSUs are of no use for the government any more, we need funds, let’s sell our assets once and for all. They cannot think otherwise, that why shouldn’t we run these PSUs efficiently, why not we bring radical changes through out the structure of the PSUs. When Corporate Companies can do that, why not a powerful democratic government, fiscal deficit is a problem for our country today, if these PSUs are run properly, it can yield sustained and permanent revenue for the government for years, instead of selling in a one final deal.

Yes, As a few section claim, including our policy makers, many PSUs are in a very pathetic condition today, heavy losses, rigid management at the top, lack of innovation and creativity, an inefficient work force, lack of competitive spirit, too much of government control… all these factors contribute to their inefficiency. But there are PSUs which are performing really well, especially in the banking sector and I have written about this in one of my earlier articles. Recently, there was a news report about Three Public sector companies BCPL (Bengal Chemicals and Pharmaceuticals), HAL (Hindustan Antibiotics Limited) and IDPL (Indian Drugs Pharmaceuticals, which were expecting operating profits in 2009-10. These firms were sent to the BIFR (Board of Industrial and Financial Reconstruction) for revival plans as these firms were declared sick units. Let’s see the steps that were taken to bring life to these companies. The firms have cut internal costs and improved employee productivity, upgraded technology, increased salaries and introduced performance-linked incentives to boost sales. Yes, this is the way to go. Just imagine, if all the PSUs in the country start to deliver in terms of performance how these firms can serve as a continuous and permanent source of revenue for the government.

The Point is, A complete change over is needed from top to bottom, a Business process Reengineering of these PSUs, first of all, autonomy, but with a pre-condition of performance evaluation time to time, that these autonomous units need to show in terms of performance at any cost, just like the way private companies are run, PSUs are also businesses whose objective is profit, then why not run these units in a commercial sense, (except a few public sector companies which were setup by the government for the purpose of serving citizens, but these companies too can be run profitably by providing excellent customer service). Secondly, top heads leading these firms, leaders need to show an absolute sense of passion towards their companies, this is where these PSUs are lagging behind, the heads leading these units are not leaders but mere appointed officials, and most of them do not have any vision for their company, nor do they have the urge to perform. The top management needs to be purpose driven, especially the one at the top of the hierarchy. Hire a few Jack Welch’s, Steve Jobs, and Ben Benarkes to lead these firms; do we have shortage of managerial talents in this country? For what purpose does the government provide subsidized education to the students of IITs and IIMs? Pick a few bright talents from these institutes; provide them adequate remuneration to lead these enterprises. Thirdly, Workforce, Most of government servants today misuse the privilege given to them by the government i.e., permanent employment, there is no incentive based package. Whether a government employee performs or not, hardly anybody bothers, even he performs or doesn’t he will get the same salary, there is no incentives based on performance, he enjoys full protection from the unions. There is no question of firing for under performance unless some serious allegations are proved against him/her. The total HR Policies of these State run enterprises need to be revised. It may sound harsh, but a series of such reforms will change the whole scenario of these loss-making PSUs, The policy of ‘permanent employment’ need to be abolished by passing a law in the parliament. The HR Policies need to be similar like the Private sectors’, perform or perish, the salary package need to be incentive based and real committed workers need to rewarded with incentives and promotions and underperformers need to be fired subsequently after a few warnings. The recruitment process should be short and simplified, in order to intake the fresh batch of candidates to compensate the fired ones and finally, up gradation of Technology is essential in order to ensure smooth and efficient functioning.

These kinds of reforms will totally change the way these Public sector enterprises function and they will subsequently become competitive enough, once these enterprises start to perform and yield profits, expansion plans can be charted out, adequate funds can be pumped in by issuing IPO’s to the retail investors (General Public) not corporate investors, because again that will amount to profit sharing with the private hands, and some profits can be ploughed back.

These PSUs if run efficiently can provide sustained and continuous revenue to the government and the surplus profits can be diverted to various social sector and infrastructural projects.

The suggested reforms may seem difficult, but not impractical, Mrs.Indira Gandhi, nationalized various important banks of this country in one go, no body could stop her from doing that, the militancy in Punjab was completely suppressed in her regime, what seemed impractical or impossible was made possible or practical, a terrific leadership at the national level is what is needed.



*The story of the villager and his golden goose (for reference)
A village bought a goose from the market , to his surprise , it used to lay one golden egg every day, and he was the happiest man in the world, he would sell an egg per day ,and earned a lot of money, he was becoming rich day by day, finally he became greedy, one day this foolish villager thought , this crazy goose lays eggs one by one that too one per day, let me slaughter this goose and get all the golden eggs inside her stomach at a time, he brought his sword from the store room, caught the goose and slaughtered it, but could find only one egg in the stomach which it was supposed to lay on that day, he realized his mistake and repented, but that couldn’t bring the goose back.

11 comments:

  1. The government is not exactly selling the PSU’s but rather improving its efficiency and bringing in innovation through disinvestment. WE have seen how PSU’s have been functioning over the years and it is impossible to revamp the existing system owing to its high costs and bureaucracy. To bring in workforce of a magnitude to govern all the PSU’s is highly difficult and impractical. Besides, accountability tends to become a problem with the existing models in the PSU’s. To that extent it is a wise decision to divest a part of the PSU’s to bring in accountability and competitiveness. By doing so, the ‘chalta-hai’ attitude of the civil servants is curbed and monitored by the private holdings thereby improving the profits and management of the PSU’s. So, don’t you think it’s a good move by the government?

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  2. Adi, well, you have shared some really valuable points and I partially agree with you, but I would suggest you to read the article once again and try to analyze a few things.

    • Firstly, I haven’t denied the fact that disinvestment can bring efficiency and improvement in the PSUs, my argument is when private sector can do that, why not the government? We need exceptional leadership at the centre to bring such transformation.

    • Secondly, coming to your point, disinvestment does not amount to selling, disinvestment is the first step towards privatization, privatization can be done in one deal or it can be slowly done by disinvestment. When disinvestment goes beyond 51% holding, i.e, control would be in the hands of Private People, what you would call that, of course, selling.

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  3. • Thirdly, a total revamp of the existing system would be impossible owing to high cost, but how, the point is? We need to bring reforms in the policies, structure and the way of functioning and implement them and not any physical changes. I don’t see anything impractical in this. In 1991, our government went on a liberalization spree, the total functioning of the economy was transformed which was earlier functioning under a socialist setup. There was no monetary cost involved. It was all done through negotiations and reformations.

    • Next, your concern is about bringing in workforce of a magnitude to govern all the PSUs, I have suggested that we need great leaders to lead these PSUs and not about replacing the entire existing workforce but to fire the ones which do not perform. The work force in the PSUs is not incompetent because they were all recruited by filtering through various stages of recruitment but the point is, most of them have become inefficient over the years because of the absence of proper accountability. Accountability will be effective only when the top most officials become effective and these top officials need to report to a Panel set up by the government for the same.

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  4. • Finally, coming to your last point, that private holding can bring efficiency, well, not in all cases. I can give you solid examples. The power sector in New Delhi was privatized, nothing improved in terms of power production, the same power cuts, inflated bills, ill-maintained meters, power thefts and government had to intervene and recently fined the two power sector companies heavily. The road transport system in New Delhi was partially privatized; these private buses are more interested in making money than providing services to the people. Ask a delhite about the way these buses are run, they just dump people like cattle inside the buses. Recently Mr.Sashi tharoor was criticized by the media for calling the economy class in the flights as ‘cattle classes’, but you can see the real cattle classes in these buses, thanks to privatization. Complaints were made regarding the buses for over speeding, negligence, causing accidents, over crowding. Government has finally decided to reduce the no of private buses and to finally keep these buses out of the Delhi roads. You must be aware of the Ambani spat over gas. Even government intervention couldn’t solve the problem.

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  5. • In my view, Government cannot sell goods like biscuits, shoes, cars etc. Government owned Maruti which was sold to private, now Maruti Suzuki is not a government company; I would call it as a right move. But, it is in the nation’s interest, certain important sectors like the Defence, Petroleum, Transport, Railways, Power, Oil & Natural gas, airports etc should be owned or be under the control of government. Imagine, if there is no Public sector banks in India, all the banks are privatized, the rural mass would be the worst affected, which private bank will give loans to farmers or small entrepreneurs. Imagine if the Oil and Natural gas sector is privatized, the private companies import oils and Gas and there is no price regulation. The average citizen enjoys the privilege given by the government today, he pays Rs.300+ for LPG , if a private company imports the same, no subsidy would be given, the same LPG would cost Rs.500+ probably you and me can pay, but what about those millions of poor, extremely poor and the lower middle class people. Similarly, petrol, diesel and kerosene too are supplied at a subsidized cost. The Public Sector Oil Companies are incurring losses for the sake of the common man of this country. Can a private sector company do this? Both public sector and Private sector need to function efficiently to accelerate growth. Just disinvestment cannot alone bring efficiency to the Public Sector units though this may be an alternative to the real structural changes that are needed. It’s like saying, India won’t change so the alternative is to go and settle some where abroad, hey! Definitely not Australia!

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  6. Sorry for the delay Paul.

    To counter your first argument i pose a very simple question. Is exceptional leadership ever possible without corruption? It is highly unlikely for a civil servant to not get corrupt when he gets the job through high bribery and wants his share of the meat after getting the job. Besides Article 311 protects these bureaucrats and they hardly get sacked. This confidence will never bring out leadership skills in them. Therefore, it is impossible to bring out a radical change unless there are huge administrative reforms.

    Second point. Don't sell the PSU. Maintain 51% control in the hands of the government and privatize the remaining 49%. Ultimate ownership still lies with the government. Simple.

    As for reforms, what kind of reforms do you suggest without monetary involvements?

    You suggest a flow of hierarchy that will ensure accountability. However, this may well work in a private company because your job and efficiency determines your salary and continual existence in the company. This can hardly be said about a civil servant. Let me illustrate a simple example to stress on my point ;

    True, civil servants have to undergo a rigorous examination process and have to be highly competent to get a civil post. But once you pass the exam you don't just get the post. A lot of bribery and under the table dealings take place to get the post, finally. Talk to any known civil servant and he will explain. I have met doctors, collectors, IAS officers and all have bribed to get the post of their choice. Naturally, the want to recoup their expenses and the job itself is not very lucrative. Edward de Luce's book, In spite of the gods elucidates this anomaly very beautifully. A judicial servant may get around 30000rs a month and all the perks of a bunglow, car, servants etc... But, he would not be able to educate his children in a reputed university or abroad due to financial constraints. This forces him to enter into corruption and by virtue of this forced corruption, it is difficult to bring in accountability in a state owned enterprise.

    I am not aware of the problem in Delhi. But i can give you examples of so many sectors that are doing well due to privatization. I do agree with your point that crucial sectors should not be privatized like defence, Oil and natural gas, petroleum. But transport, telecommunications(to a large extent) need to be privatized.

    Settle abroad? ha ha. NO WAYS. India is kick ass!

    Nice discussion. Would be happy to know more and learn :D

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  7. Well, if you talk about corruption, corruption is prevalent every where in India, if you show corruption as a reason for inefficiency; our whole economy is functioning, In spite of high level of corruption and black money. Here, the idea is to bring about a transformation, so obviously, you need fight all the obstacles, including corruption. But, corruption, is not a major issue when it comes to public sector recruitment, of course, some kind of under the table negotiations take place in some state government recruitments, but it is not that much worse in central government and through a perform or perish policy that I have suggested, even if people get positions by corruption, will finally get sacked when they under perform, so the workforce will remain clean and corruption free, only the fit can survive in a competitive environment, - this is what the private sector does, and this what should be implemented in the public sector too. ‘A policy of permanent employment’ – is the big disadvantage for these PSUs, they can get rid of the under performers. So the point is HR policies need to be revised. – it may involve some implementation cost- but not as high that these companies cannot afford and corruption is also prevalent in private sector, there are cases where people are recruited on the basis of recommendations, bribe , personal favors and even sexual favors, but the only difference is that, private sector, continually, upgrades its work force, by hire and fire policy, even if some one gets a job through recommendation in a private sector company, if he is not a good performer, he will get sacked in a few months, don’t you think so?. That doesn’t mean that you will fire people every week or month, first, when you introduce such a policy, majority of the workforce will start to perform either by choice or by the fear of getting sacked, and those who still don’t perform, can be sent to training and motivational programs, still if they under perform, they can be served notice or memo and finally before the management takes the final call, just like the private sector operates.

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  8. Secondly, about exceptional leadership- in fact, the top leaders of CEO level can be hand picked by the government and can directly be appointed as heads based on their experience. The Idea is to appoint heads to lead these PSUs who already have a proven track record from various sectors. An exceptional leadership has helped so many private companies to excel, and the same is possible in PSUs too. If leadership at the top is exceptionally good, the whole scenario will change down the order, do you know that old saying ‘the fish rots from the head’. So it’s important for the top order to be exceptionally good.

    51% holdings with the government means control would remain with the government, well, often government ends up handing over the control to private sector, it happens slowly, either due to pressure from the corporate sector or by any so called liberal policy makers.

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  9. The idea is to run these PSUs efficiently, just the way corporate companies are managed, but under the ownership of government. Because, disinvestment means sharing profits with the private, instead if run efficiently by the government, these PSUs can serve as source of revenue for the government, and the government needs to solely depend on tax collections all the time, it will help the government in the long run to meet fiscal deficits.
    And in a developing country like India where unemployment is already a big problem, these PSUs provide recession-proof jobs to a considerable amount of the population, if disinvestment continues, one day we will end up selling all the PSUs. And the majority of the country’s workforce would be employed by the private sector and when recession strikes, it would result in an economic disaster. Public and Private sector both need to function efficiently for an economy to grow steadily.

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  10. Well, here is a case of BSNL, this news was published in Times of India, New delhi edition, days after I posted this article, and I was really excited to see, the Executive Union which has spoken against disinvestment has shared some of my views in their arguments. (Take note of this. Its’ not labor union, but executive union (managerial cadre))

    Given below is an excerpt from HT:

    New Delhi: After MTNL, whose MD, RSP Sinha was asked to step down recently, it is now the turn of BSNL’s board members and senior leadership to face scrutiny.

    BSNL’s executive unions are questioning the qualifications, delivery and motivation of the company’s senior leadership, blaming it for the public sector telecom giant’s rapidly declining financial health.

    A letter has also been sent to the Public Services Enterprise Board (PSEB) asking it to replace existing BSNL leadership with the best external talent from the IITs and IIMs.

    This comes in the backdrop of renewed disinvestments talks along with sam pitroda and Deepak Parekh’s names being floated to lead BSNL’s restructuring. While the government believes that offloading 10% equity in BSNL is the answer to its troubles, this logic is not entirely convincing.

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  11. “The leadership is responsible for poor performance in terms of rapid erosion of market share, revenues and profitability. Disinvestment will at best gather some revenues for the government. It will not change BSNL’s performance,” points out G L Jogi, general secretary, Sanchar Nigam Executive Association (SNEA) India. SNEA represents around 45000 executives with an active role in management decisions.

    Experts highlight that falling revenues and profitability will also lower the company’s valuations at the time of disvestment, which accentuates the seriousness of the leadership debate.

    SNEA officials alleged that BSNL’s management has failed to deliver on planning ,HR, Sales and marketing.

    The fact is that five of the eight board members hold a BE degree. This includes CMD, Kuldeep Goyal, director HRD, Gopal Das, director consumer mobile, R K Aggarwal, director enterprise business, Rajendra Singh and director consumer fixed access Rajesh Wadhwa. The Post of director finance is currently vacant while the last two, DOT officials P K Mittal and J S Deepak are government nominees and part time directors to the board.

    “These are all either technical people or government appointees with very little knowledge of running a complex telecom enterprise,” says a telecom analyst.

    Finally, people have different opinions and views about disinvestment, and it is not necessary that we have to accept the other person’s views, and neither you nor me or whosoever because we live in a democracy. Well, but we had a great discussion, hope you enjoyed it.

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